Frequently Asked Questions
Everything you need to know about shopping with Peachloft
What is the typical shipping time for an order?
Most orders are processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition and packaging for a full refund or exchange.
Which payment methods do you accept?
Peachloft accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your Peachloft account and visit the 'Order History' section to see real-time updates.
Do you offer international shipping?
Currently, we ship to a select number of international destinations. Shipping costs and delivery times vary by country and are calculated at checkout based on your specific location.
How do I ensure I am choosing the right size or model?
We provide detailed size guides and product specifications on every product page. If you have additional questions, our customer support team is available via live chat to help you make the perfect choice.